Frequently Asked Questions
Everything you need to know about your Deloxusa experience.
How long will it take to receive my order?
Standard shipping within the United States typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Deloxusa, we are committed to ethical fashion. We partner with suppliers who prioritize organic cotton, recycled polyester, and fair labor practices throughout the supply chain.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.